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Unify Your Recovery Channels with a Low-Code Automation Hub

Are your cart abandonment emails, SMS alerts, and retargeting ads working against each other? When different channels send conflicting offers and messages (like a 10% discount email clashing with a free shipping ad), it creates a confusing and frustrating experience for potential customers. This disjointed approach not only lowers trust and devalues your brand but ultimately hurts your conversion rates, leaving revenue on the table.

This playbook shows you how to build a powerful, coordinated recovery system without the enterprise price tag. By using the open-source tool n8n.io as a central 'brain,' you can capture cart abandonment events from Shopify in real-time. n8n.io then orchestrates a logical sequence of actions—like sending a perfectly timed email, followed by an SMS reminder via Brevo—ensuring your customer receives a single, consistent, and persuasive message. It's the power of a Customer Data Platform (CDP), made simple and affordable for your business.

Expected Outcomes

  • Increased cart recovery rates through a coordinated, multi-channel approach.
  • A consistent and professional brand experience for your customers.
  • Reduced customer confusion and unsubscribes caused by conflicting messages.
  • Significant cost savings compared to traditional CDP and enterprise automation solutions.
  • A flexible, scalable automation framework that can be extended for other use cases like welcome series or post-purchase follow-ups.

Core Tools in This Stack

n8n.io

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An extendable, source-available workflow automation platform that allows users to build complex automations using a visual, node-based editor. It supports self-hosting or a cloud-based service.

Key Features
  • Visual Node-Based Workflow Editor
  • Over 400 native integrations with popular apps and services
  • Self-hosting option for full data control and privacy
  • Custom code nodes (JavaScript, Python) for advanced logic
  • Source-available license allowing for modification and extension
  • Advanced error handling and workflow debugging
  • Both cloud-hosted and on-premise deployment options
  • Data transformation and manipulation capabilities
Ideal For

Company Size: Micro, Small, Medium, Large

Industries: Technology & Software, Business & Professional Services, Retail & E-commerce, Creative & Media, Education & Non-Profit, Other

Pricing

Model: Free, Subscription, Open Source

Tier: Low-cost

Ease of Use

Moderate

Brevo

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Brevo is an all-in-one marketing and sales platform that helps businesses build customer relationships through email campaigns, SMS marketing, chat, marketing automation, a built-in CRM, and more.

Key Features
  • Email & SMS Marketing
  • Marketing Automation Workflows
  • Sales Platform & CRM
  • Live Chat & Chatbots
  • Transactional Email Platform
  • Landing Page Builder
  • A/B Testing & Analytics
  • WhatsApp Campaigns
Ideal For

Company Size: Micro, Small, Medium, Large

Industries: Technology & Software, Business & Professional Services, Retail & E-commerce, Creative & Media, Education & Non-Profit, Health & Wellness, Other

Pricing

Model: Free, Freemium, Subscription

Tier: Mid-range

Ease of Use

Easy to Use

Shopify

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Shopify is an all-in-one commerce platform that allows businesses to create an online store, manage products, process payments, and sell across multiple channels, from websites to social media and physical locations.

Key Features
  • Customizable Online Storefront
  • Integrated Payment Processing (Shopify Payments)
  • Point of Sale (POS) System
  • Multi-channel Selling (Social Media, Marketplaces)
  • Inventory Management
  • Marketing and SEO Tools
  • Extensive App Store for added functionality
  • Analytics and Reporting Dashboard
Ideal For

Company Size: Micro, Small, Medium, Large

Industries: Retail & E-commerce, Creative & Media, Health & Wellness

Pricing

Model: Subscription-based

Tier: Mid-tier

Ease of Use

Easy

The Workflow

graph TD subgraph "Low-Code Automation Hub" direction LR N0["n8n.io"] N1["Brevo"] N2["Shopify"] N2 -- "Order creation webhook" --> N0 N0 -- "Creates/Updates contact" --> N1 N0 -- "Sends transactional email" --> N1 end classDef blue fill:#3498db,stroke:#2980b9,stroke-width:2px,color:#fff; classDef green fill:#2ecc71,stroke:#27ae60,stroke-width:2px,color:#fff; classDef orange fill:#f39c12,stroke:#d35400,stroke-width:2px,color:#fff; class N0 blue; class N1 blue; class N2 blue;

Integration Logic

  • n8n.io Webhook Orchestration

    This integration is triggered by a Shopify webhook, specifically for 'Order creation'. The webhook sends a JSON payload containing all order and customer details to a unique n8n.io webhook URL. The n8n.io workflow receives this data, first using it to create or update a contact in Brevo. It then proceeds to send a transactional email via Brevo, using a pre-defined template and personalizing it with dynamic data from the Shopify payload, such as the customer's name and order number. The entire process is orchestrated within the n8n.io visual workflow editor.

Get Your Free Unified Recovery Playbook

Turn conflicting messages into a cohesive strategy that recovers more lost revenue.