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From Chaos to Command: Your Guided Incident Response Platform

During a cybersecurity incident like a data breach, small law firms often descend into chaos. Without defined roles, it's unclear who's in charge, who calls the insurance provider, or who handles client communication. This confusion leads to delayed, ineffective responses, amplifying financial and reputational damage.

This playbook provides a structured, low-cost incident response framework. It leverages TheHive Project to formalize case management and create step-by-step playbooks, ensuring every action is tracked and assigned. All critical documentation, including role definitions and communication plans, is centrally stored in Confluence. For real-time crisis management, Signal provides a secure, out-of-band communication channel, keeping your response team coordinated even if primary systems are compromised.

Expected Outcomes

  • Establish clear roles, responsibilities, and a chain of command for incident response.
  • Drastically reduce response time by replacing ad-hoc confusion with structured playbooks.
  • Ensure consistent, effective decision-making during high-stress situations.
  • Maintain a secure communication channel for the core response team.
  • Create an auditable trail of all actions taken for post-mortem analysis and insurance reporting.

Core Tools in This Stack

TheHive Project

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TheHive is a powerful, open-source and free Security Incident Response Platform (SIRP) designed to streamline incident investigation and response for SOCs, CSIRTs, and security practitioners. It integrates case management, alert handling, and observable analysis into a single collaborative platform.

Key Features
  • Collaborative Case Management
  • Real-time Incident Investigation Stream
  • Task Management for Response Coordination
  • Rich Observable Analysis and Enrichment
  • Integration with Cortex for Threat Analysis
  • Alert Ingestion from SIEMs and Email
  • Customizable Incident Templates
  • Metrics and Reporting Dashboards
Ideal For

Company Size: Micro, Small, Medium, Large

Industries: Technology & Software, Business & Professional Services, Education & Non-Profit, Health & Wellness, Other

Pricing

Model: Free, Open Source, Subscription

Tier: Free

Ease of Use

Intermediate

Confluence

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Confluence is a collaborative workspace where teams can create, organize, and discuss work. It serves as a central source of truth for knowledge management, project documentation, meeting notes, and company-wide information.

Key Features
  • Collaborative real-time editor
  • Structured knowledge base with spaces and pages
  • Vast library of templates for various use cases
  • Deep integration with Jira and the Atlassian suite
  • Advanced search and content organization
  • Inline comments, @mentions, and notifications
  • Granular permissions and access control
  • Extensible with a large marketplace of apps
Ideal For

Company Size: Micro, Small, Medium, Large

Industries: Technology & Software, Business & Professional Services, Retail & E-commerce, Creative & Media, Education & Non-Profit, Health & Wellness, Other

Pricing

Model: Free, Subscription, Enterprise

Tier: Mid-range

Ease of Use

Medium

Signal

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A free, open-source, and end-to-end encrypted messaging application for instant messaging, voice, and video calls. Developed by the non-profit Signal Foundation, it prioritizes user privacy with no ads or trackers.

Key Features
  • State-of-the-art end-to-end encryption (Signal Protocol)
  • HD voice and video calls
  • Encrypted group chats
  • Disappearing messages
  • No ads and no trackers
  • Cross-platform support (iOS, Android, Desktop)
  • View-once media
  • Note to Self feature for private note-taking
Ideal For

Company Size: Small

Industries: Technology & Software, Education & Non-Profit

Pricing

Model: Free, Donation-based

Tier: Free

Ease of Use

Easy

The Workflow

graph TD subgraph "Guided Open-Source IR Platform" direction LR N0["TheHive Project"] N1["Confluence"] N2["Signal"] N0 -- "Creates Incident Report Page" --> N1 N0 -- "Sends Case Notification" --> N2 end classDef blue fill:#3498db,stroke:#2980b9,stroke-width:2px,color:#fff; classDef green fill:#2ecc71,stroke:#27ae60,stroke-width:2px,color:#fff; classDef orange fill:#f39c12,stroke:#d35400,stroke-width:2px,color:#fff; class N0 blue; class N1 blue; class N2 blue;

Integration Logic

  • TheHive Case File Connector

    This integration operates via a central webhook-triggered script. When a case is created or closed in TheHive, it sends a webhook with the full case payload to a predefined endpoint. The integration script listens on this endpoint, parses the case data (title, severity, description, observables, tasks), and then performs two parallel actions: 1. **Confluence**: It uses the Confluence API to create a new page in a designated space, typically from a pre-defined 'Incident Report' template. It populates this new page with the structured data from TheHive, effectively creating a persistent, detailed record or post-mortem document. 2. **Signal**: It uses a Signal command-line interface or library to send a formatted, high-priority message to a pre-configured Signal group (e.g., the on-call security team). The message contains critical, at-a-glance information like the case title, severity, and a direct link to the case in TheHive for immediate action.

Take Command of Incident Response

Transform cybersecurity chaos into a decisive action plan that protects your firm's reputation and finances.