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Define Roles and Automate Your Incident Response

When a cyberattack hits your law firm, who takes charge? Confusion over roles—who calls insurance, who handles the tech, who notifies clients—leads to chaos and costly delays. Without a clear plan, your firm's response is slower, less effective, and magnifies the financial and reputational damage.

This playbook eliminates incident response confusion by establishing a clear chain of command. It pairs an affordable, 24/7 Managed Detection and Response (MDR) service with secure tools for coordination. The MDR provider acts as your dedicated technical response team, handling threat hunting, initial containment, and expert-led incident response. This clarifies roles, reduces your firm's technical burden, and ensures a swift, professional response the moment a threat is detected.

Expected Outcomes

  • Eliminate confusion with clearly defined incident response roles.
  • Drastically reduce response time with an expert team on standby 24/7.
  • Minimize the financial and reputational impact of a security breach.
  • Securely coordinate your response even if primary communications are down.
  • Gain peace of mind knowing your firm is prepared for a cyber incident.

Core Tools in This Stack

Huntress

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Huntress is a managed cybersecurity platform that combines EDR, MDR, and security awareness training, backed by a 24/7 human Security Operations Center (SOC). It is specifically designed to detect and stop threats that bypass traditional antivirus for small and mid-sized businesses (SMBs).

Key Features
  • 24/7 Human-led Security Operations Center (SOC)
  • Managed Endpoint Detection and Response (EDR)
  • Persistent Foothold Detection
  • Ransomware Canaries
  • Managed Antivirus
  • Security Awareness Training (SAT)
  • MDR for Microsoft 365
  • External Reconnaissance
Ideal For

Company Size: Micro, Small, Medium

Industries: Technology & Software, Business & Professional Services, Education & Non-Profit, Health & Wellness, Retail & E-commerce, Other

Pricing

Model: Subscription, Per Endpoint, Quote-based

Tier: Mid-range

Ease of Use

User-friendly

Bitwarden

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Bitwarden is an open-source password management solution that empowers individuals, teams, and businesses to securely store and share sensitive data from any device. It uses end-to-end, zero-knowledge AES-256 bit encryption to protect credentials.

Key Features
  • Cross-platform applications (web, mobile, desktop, browser extension)
  • End-to-end AES-256 bit encryption
  • Secure password generator
  • Two-factor authentication (2FA) support
  • Secure sharing of credentials and notes
  • Open-source and audited codebase
  • Password health reports and data breach monitoring
  • Support for passkeys
  • Self-hosting option available
  • Secrets Manager for developers and DevOps
Ideal For

Company Size: Micro, Small, Medium, Large

Industries: Technology & Software, Business & Professional Services, Retail & E-commerce, Creative & Media, Education & Non-Profit, Health & Wellness, Other

Pricing

Model: Freemium, Subscription

Tier: Low

Ease of Use

Easy

Signal

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A free, open-source, and end-to-end encrypted messaging application for instant messaging, voice, and video calls. Developed by the non-profit Signal Foundation, it prioritizes user privacy with no ads or trackers.

Key Features
  • State-of-the-art end-to-end encryption (Signal Protocol)
  • HD voice and video calls
  • Encrypted group chats
  • Disappearing messages
  • No ads and no trackers
  • Cross-platform support (iOS, Android, Desktop)
  • View-once media
  • Note to Self feature for private note-taking
Ideal For

Company Size: Small

Industries: Technology & Software, Education & Non-Profit

Pricing

Model: Free, Donation-based

Tier: Free

Ease of Use

Easy

The Workflow

graph TD subgraph "Managed Detection and Response (MDR) with Integrated IR" direction LR N0["Huntress"] N1["Bitwarden"] N2["Signal"] N0 -- "Triggers credential fetch" --> N1 N1 -- "Provides credentials for containment" --> N0 N0 -- "Sends incident alert" --> N2 end classDef blue fill:#3498db,stroke:#2980b9,stroke-width:2px,color:#fff; classDef green fill:#2ecc71,stroke:#27ae60,stroke-width:2px,color:#fff; classDef orange fill:#f39c12,stroke:#d35400,stroke-width:2px,color:#fff; class N0 blue; class N1 blue; class N2 blue;

Integration Logic

  • Huntress IR Activation via Secure Playbook

    When a new high-severity incident is created in Huntress, a webhook triggers a workflow in a SOAR platform. The workflow parses the incident details (e.g., host, severity, report URL). It then authenticates to the Bitwarden API to securely fetch the necessary credentials for remediation, such as API keys for firewalls or administrative credentials for the affected endpoint. Using these credentials, the workflow executes a containment action, like isolating the host via the Huntress API. Concurrently, it constructs a detailed alert and sends it via a Signal bot to a dedicated incident response group, ensuring secure, out-of-band communication with the on-call team.

Build Your Crisis-Proof Response Plan

Turn cyberattack chaos into a clear, controlled response that protects your firm's reputation and finances.